2019
POWAI
Third-generation dhobis. First-generation obsessives.
Ravindra's grandfather washed for three buildings on Saki Vihar Road with a stone, a stove and a coal iron. We kept the pride and the fussiness — and replaced everything else with German machines, fabric chemistry and software.
Opened on Lake Boulevard with a rule that still runs the place: no garment leaves without human eyes on every seam.
Built our garment-level tagging — every piece gets its own protocol card. Complaints dropped to almost zero; the tracker you see above was born.
Hired specialists most laundries won't: a zari conservator from Varanasi and a sneaker restorer who apprenticed in Bengaluru's resale scene.
All of Powai, seven days a week, 48-hour promise kept 99.2% of the time. Grandfather would call the machines cheating. We call it respect, industrialised.